If everyone is thinking the same, someone isn't thinking

Lori MacVittie

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Top Stories by Lori MacVittie

We often talk in abstract terms about the affects of application performance on productivity. It seems to make sense that if an application is performing poorly – or unavailable – that it will certainly affect the productivity of those who rely upon that application. But it’s hard enough to justify the investment in application acceleration or optimization without being able to demonstrate a real impact on the organization. And right now justification is more of an issue than it’s ever been.  So let’s take the example of a call center to begin with. Could be customer service supporting customers/users, or a help desk supporting internal users, or even a phone-based order-entry department. Any “call center” that relies on a combination of the telephone and an application to support its processes is sensitive to delays in delivering and outages of applications.  This ... (more)

Your Network is Not My Network

Back in the day when I was actually allowed to write code for customers the pat answer to any code being returned from QA because of problems was a flat “but it works on my machine.” Alright, alright, I’ll be honest; it wasn’t flat at all, it usually a plaintive whine. This isn’t an uncommon scenario as differences in environments and interactions with other applications may be enough to cause problems on one machine and not another. Troubleshooting such subtle issues were painful, to say the least, and not something anyone wanted to do. Now comes the time of the network archite... (more)

Cloud Needs Context-Aware Provisioning

The awareness of the importance of context in application delivery and especially in the “new network” is increasing, and that’s a good thing. It’s a necessary evolution in networking as both users and applications become increasingly mobile. But what might not be evident is the need for more awareness of context during the provisioning, i.e. deployment, process. A desire to shift the burden of management of infrastructure does not mean a desire for ignorance of that infrastructure, nor does it imply acquiescence to a complete lack of control. But today that’s partially what one c... (more)

You Can't Have IT as a Service Until IT Has Infrastructure as a Service

The underlying premise of delivering information technology “as a service” is that the services exist to be delivered in the first place. Oh, it’s on now. IT has been served with a declaration of intent and that is to eliminate IT and its associated bottlenecks that are apparently at the heart of a long application deployment lifecycle. Ignoring reality, the concept of IT as a Service in many ways is well-suited to solving both issues (real and perceived) on the business and the IT sides of the house. By making the acquisition and deployment of server infrastructure a self-service... (more)

DevOps Needs Application Affinity

Infrastructure must balance between applications and the network because otherwise werewolves would cease to exist. In science we're taught that gravity is the law. As it relates to us living here on earth (I can't speak for all you displaced aliens, sorry) there are two gravitational forces at work: the earth and the moon. The earth's gravity, of course, keeps us grounded. It's foundational. Without it, we're kind of up a creek (or an atmosphere, as it were) without a paddle.  The moon's gravitational pull is a bit different in that's it's pulling in the opposite direction. It'... (more)